. .WARRANTY INFORMATION:

You MUST contact the Panzer Arms USA service department BEFORE sending anything in for service.
The manufacturer ONLY provides the original retail purchaser a LIMITED WARRANTY for a period of 1 year from the date of retail purchase against defects in material and assembly/workmanship. It will be at the sole discretion of the Panzer Arms USA service department as to if there will be a charge for parts, labor or/and return shipping.

We reserve the right to stop any warranty procedure for any reason but not limited to, Malice, intentional damage or aggravation of customer service.

We will only Warranty accessories if they were used in Panzer Arms Firearms, Accessories I.E. (Magazine Extensions, Drum Magazines, or any internal parts or add on) and can be proven that they were not damaged from Misuse.

You must retain and present your Original Retail Proof of coverage to start any warranty claim. 

(Additional proof of ownership may be required when requested). 

The Importer/Manufacturer/’Authorized Repair Facility’  has the right to physically inspect and test any firearm, part and/or accessory to access any claim for the purpose of warranty coverage.

• We will give 100% refunds on any accessories bought through the PanzerArmsUsa.com Store So long as when we inspect it there is no Damage to the item or box. Cusotmer has to pay for Return shipping on any product bought and wanting to return.
• The  customer whether or not the gun is under warranty must pay to send the gun back for repair.
• If there is a factory defect/warranty issue, parts labor and return shipping are free at the discretion of the Panzer Arms USA service dept.
• If there happens to be an issue that falls outside of warranty coverage, Neglect, or misuse, return shipping and parts/labor will be offered at a reasonable cost.

You MUST contact the Panzer Arms USA service department BEFORE sending anything in for service.

WARRANTY EXCLUSIONS:
The warranty is void if the firearm has been suspected or confirmed to have any alteration, misuse, abuse, damage by accident, incorrect ammunition, hand loaded/reloaded/exotic ammunition, barrel obstructions, protruding or bulging barrel or damage caused by failure to provide regular maintenance or cleaning.
The warranty does not cover cosmetic defects.
The warranty is void if there has been any alteration, repair or diagnosis from or by an unauthorized facility.

The Firearm will be deemed a Warranty issue or not a Warranty issue by our Expert Panzer Specialized Gunsmith. If Deemed to not fall under Warranty you will be contacted about this and why. Every case is unique and we work on a case by case basis.

You MUST contact the Panzer Arms USA service department BEFORE sending anything in for service.